Privacy Policy

The information I usually collect

  • Name 
  • Home address
  • GP practice
  • Email address (replaced with initials or code)
  • Mobile number
  • I don’t keep notes about our work; I rely upon my memory for key information
  • If your health insurer will be paying for my fees, I will email them with your policy details/date of birth/name and address via my invoice. Each health insurer will have its own GDPR scheme

How do I use this information

  • To contact you about appointment times/changes
  • To invoice you (if arranged in advance)
  • I will NOT use your information for any marketing reasons
  • In the event of my believing you are at risk of harming yourself or others, I reserve the right to break confidentiality and contact your GP in the first instance

How long do I keep your information?

  • Once our work has ended, I delete/shred all information I may hold (emails/texts/paper-held details)
  • At any time before then, you have the right to be informed about the data I have and to receive a response within a calendar month, to withdraw consent to its use and to change/delete information

How do I protect your information?

  • My smartphone and computers are password protected
  • Your name is replaced with initials or code
  • Any paper notes are kept in a drawer that is locked